Product prices quoted on our website do not include Postage & Packing fees. As much as we would like to be able to offer free shipping on all UK orders, we would rather keep our product prices realistic and affordable; and have a transparent fixed charge representing a small contribution towards the costs we incur to ship our customer orders. We are pleased to be able to offer free shipping on orders over £40 (please see below for details)
COVID RELATED DELAYS
Please be aware that due to the COVID related restrictions still in place and resulting staff shortages at mail processing centres across the country, we are unable to guarantee delivery times and as advised by Royal Mail and Parcelforce delays in receiving parcels are to be expected. We apologise for any inconvenience this may be causing you but understandably we are reliant on the postal system to deliver our packages. We thank you all for your understanding and patience.
WITHIN THE UK
|🍃 STANDARD *||3-5 working days from dispatch|
|( RM Second Class||/ Hermes / Parcelforce )|
|£3.25 -||Orders under £40|
|FREE -||Orders over £40|
|🍃 EXPRESS *||1-2 working days from dispatch**|
|( Parcelforce/||Hermes )|
|£6.95 -||mainland UK|
|£8.95 -||Guernsey, Jersey & IOM|
* signature will most likely be required on delivery
** orders received on Friday will be delivered on Monday as the next working day. Same day dispatch available if order received by 10 am.
Please also read the section regarding Undelivered Packages on our Terms & Conditions page before confirming your order.
OUTSIDE THE UK - WORLDWIDE SHIPPING
International orders are sent by Standard AirMail, larger orders will be dispatched via a courier. On average International deliveries can take approximately 10 working days from dispatch. However, delivery times are not guaranteed and occasionally it may take longer for your packet to reach you, especially during busy periods. Most delays in delivery are caused by Customs in our country holding parcels for clearance. As much as we would like to be able to help, once an item has entered Customs we cannot do much else but wait. We thank you for your understanding on this matter.
Our Postage & Packaging fees are based on order value and these will be automatically worked out for you at the checkout based on your delivery country.
PLEASE NOTE YOU WILL BE LIABLE FOR IMPORT DUTIES, LOCAL TAXES AND CLEARANCE FEES DUE BEFORE YOUR PARCEL IS DELIVERED TO YOU.
DISCLAIMER: If any order weighs more than 2kg, we reserve the right to re-quote for the postage and complete your order after we have your approval and have received any additional payment required, or alternatively, we will cancel your order and refund any money paid.
|Order value||Postage & Packing|
|up to £15||£10.50|
|£15 - £35||£18.50|
|£35 - £75||£35.00|
Please note, we reserve the right to change our postage fees without prior notice |